FEES & INSURANCE

In-Network

In-network means that your clinician has contracted with your insurance company to provide clinical services for a contracted rate. If your clinician is in-network with your insurance, they will file claims for your insurance company, and you’re responsible for copays and deductibles as they are determined by your insurance company.  

Out-of-Network

Out-of-network means that your clinician does not have a contract with your insurance company. If your clinician is out of network, then you will be responsible for payment for your service at the time of service. Your clinician can provide you with a form called a “superbill”. A superbill is a detailed invoice that you can submit to your insurance provider for potential reimbursement of your clinical services cost.

Payment:

We use secure electronic billing for all services. We accept debit cards, Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), and most major credit cards for copayments and out-of-pocket sessions.

Please note that reimbursement is not guaranteed, so we recommend checking with your insurance provider for coverage details.

We will call to do an eligibility check on each client before their first session and will notify you of the information we receive on your insurance benefits. We recommend that you also call your insurance to ensure you understand your benefits and coverage of mental health services.

You can usually find this information by visiting your insurance provider’s website or by calling the number on the back of your insurance card.

When speaking with your insurance company, it may be helpful to ask:

• Do I have outpatient behavioral health or mental health benefits?

• What is my copay or coinsurance per session?

• Do I have a deductible, and has it been met?

• Is there a limit on the number of sessions per year?

• Do I need a referral or prior authorization?

• Are telehealth services covered (if applicable)?